Performance Measurement of Learning Management System in
|Author(s)||Sarmad Mohammad , Abdulrahman Akhund Awadhi|
|Issue Date||January, 2013|
|Publishing Date||January, 2013|
|Keywords||blended-learning, web site quality, performance, management and monitoring|
Websites have become a mission critical component of the organizations as more and more businesses have come to rely on it. In this paper, we define a framework that can be used to evaluate and to measure the performance of the blended learning system in Arab Open University. The Learning Management System will abbreviate it by LMS which represents the blended-learning web site of Arab Open University in Bahrain. This research work comprises three on-line analysis Questionnaires (staff and student oriented), SWOT analysis of LMS, utilization of available resources and the overall performance evaluation. This survey is part of research conducted in AOU-Bahrain Branch to improve services & performance of Blended-Learning system. LMS functions deal with the comprehensive management of a collection of applications, so we proposed a performance management policy and also we suggested a guideline to manage and address deficiencies of actual online functions; some important issues have been answered and evaluated.