International Journal of Information and Communication Technology Research

International Journal of Information and Communication Technology Research>> Call for Papers(CFP)>>Volume 7, Number 9, September 2017

International Journal of Information and Communication Technology Research


Professional Practices: Use of Expert System in Providing Consulting Services

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Author(s) Suha Mohammed Saif, Hasmeda Erna Che Hamid, Rasha Mahdi Ali Abdulsalam, Jamaludin Bin Ibrahim
On Pages 195-199
Volume No. 4
Issue No. 5
Issue Date May, 2014
Publishing Date May, 2014
Keywords consultant, expert system, knowledge base, Expert-consulting systems, artificial intelligence


Abstract


In the past, consultancy was limited to human experts and once the expert dies or disappears all the expertise they have vanishes as well. With today’s high technology, IT has been involved in all life’s aspects, which made life easy and fast. This paper discusses how IT can increase the effectiveness of giving an expert advice within a particular field. It shows how IT expert systems become as alternative of human experts providing high quality and accurate information to achieve maximum potentials.

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