Business and Information Technology Usage in
Midwestern Veterinary Practices Revisited
|Author(s)||Roger McHaney, Michael Chilton, Dan Thomson|
|Issue Date||September, 2012|
|Publishing Date||September, 2012|
|Keywords||veterinary practice, end-user satisfaction, end-user computing, technology acceptance|
This study is the second of two reports on the empirical investigation of computer and related technology use in 266 Midwestern veterinary clinics. The primary purpose of this study was to assess technology use within veterinary clinics and understand which technologies lead to greater perceived levels of end-user computing satisfaction and technology acceptance. The results of this study will help veterinarians determine what information system adoptions are successful in peer practices. The study was conducted by measuring surrogates for perceived success of IT systems among veterinary clinic information system users. Users’ perceptions of successful interaction with operational and diagnostic systems were correlated with specific aspects of computer and technology use. The findings provide current and future practitioners with a basis for selecting hardware and software combinations in future automation decisions.